Make maintenance requests work for you
The maintenance request process is a core part of facilities management. In many organisations however, poor processes result in frustration and stress for both the facilities team, and facilities users.
In this eBook, we dive into some of the most common challenges associated with the maintenance request process, why these occur, and how you can avoid them.
This eBook is for you, if your team is dealing with:
- Requests coming from everywhere
- Limited visibility over submitted requests
- Facility users failing to report issues
- Requests missing key details
- Constant follow up emails and requests
- Complaints as the only form of feedback
In this eBook, discover some guiding principals and simple strategies to help take your maintenance request process from tolerated to celebrated.
