Less Admin Time. Better Quality Care. Stronger Compliance.
Keep your aged care facility audit-ready with proactive safety, regulatory confidence and operational control.
The Biggest Challenges Facing Aged Care Facility Teams
Managing aged care facilities requires balancing resident safety, comfort, and compliance. Facility managers face the constant pressure of maintaining assets, staying audit-ready, and ensuring seamless operations, all while delivering high-quality care.
Without reliable aged care facility management software, these challenges can quickly impact operational efficiency and resident wellbeing.
Ensuring all equipment, rooms, and communal areas are safe and functional is critical, yet manual tracking and reactive maintenance can put residents at risk.
Aged care providers must comply with strict regulatory requirements. Keeping maintenance logs and audit trails up-to-date manually is time-consuming and prone to errors.
Essential assets, from mobility aids to medical devices, require preventive maintenance. Without automation, breakdowns disrupt operations and resident care.
With multiple wings or sites, facility managers struggle to gain real-time insight into maintenance status, asset health, and operational performance, making proactive management difficult.
Streamlined Aged Care Facility Management
That Puts Compliance First
Improve your efficiency and compliance with aged care facility management software designed to streamline maintenance, manage assets, and support safer living environments.

Never miss a service interval, certification renewal or scheduled inspection - automated reminders keep your maintenance schedule on track without relying on manual follow-up.
Stay continuously compliant with the Aged Care Quality and Safety Commission standards - with automated tracking, scheduled audits and real-time documentation across all your registered facilities.
Schedule recurring maintenance of call systems, mobility aids, fire safety equipment and climate control - ensuring the living environment stays safe, comfortable and incident-free for residents.
Digitally verify contractor credentials - including Working with Vulnerable People checks, police clearances and vaccination records - before any contractor enters your facility.
Track contractor arrivals and departures in real time across your residential aged care facilities - giving your team complete visibility and a clear duty of care record for every visit.
Deliver digital site inductions covering resident dignity, dementia-friendly environments and emergency protocols - ensuring every contractor is prepared before entering.
Enable care staff to log and track facility maintenance requests with ease, from a broken hoist to a faulty bathroom fixture, so critical repairs are resolved quickly and documented clearly.
Maintain a complete register of equipment across every wing and care suite - including beds, hoists and assistive devices - with full maintenance histories and upcoming service schedules.
Compile audit-ready evidence packs in minutes - with maintenance records, contractor logs and compliance documentation all stored, structured and retrievable when assessors arrive.
Communicate maintenance updates, facility improvements and safety notifications to facilities managers, operations teams, boards and governing bodies - building trust through transparency in every interaction.

Our Customers
Discover the organisations and facility teams using our solutions everyday.






























We’ve been able to introduce standardisation and control that wasn’t previously possible. Creating a “whole of service” approach that’s created so many wins for the organisation.
For us, facilities management is about providing high-quality care for the community, so they know they'll be looked after when they need it.
Being supported by FMI reduced our facilities maintenance service support resolution time from typically 3-6 weeks, down to same day results.
Ready to get started with FMI Works?
Speak to our dedicated team of experts and find out how we can help.
Seamlessly Integrate with Your Existing Stack
Break down your data siloes for good.
Our APIs and Integrations make it simple to connect with the tools your aged care facility team already uses. Maximise efficiency and reduce double-handling of data.
Integrate work order management with existing ERP, IoT, or building automation systems.
Synchronise your asset and facilities management with accounting, inventory, and HR systems.
Enable digital work order system data to feed dashboards, reporting tools, and mobile applications.
Link your new and existing contractor records, invoicing and routine service schedules.












Real Stories. Real Results.
See how facilities teams use the FMI platform to solve challenges and drive results.
Secure & Compliant Software, Tailored for Aged Care Facilities.
Maintain secure records, streamline audits, and meet aged care accreditation requirements with a platform built for trust and transparency.
All data is encrypted at rest using 256-bit AES, and in transit via TLS 1.2, all securely via Azure Key Vault.
Point-in-time recovery up to 30 days, plus monthly long-term backups retained for 6 months.
MFA, SSO compatibility, and robust password policies keep your accounts protected.
All data stores, including databases and file storage, are encrypted at rest and accessible only via HTTPS.
Your data is stored in Australian data centres by default, remaining your property at all times.
Ready to level up your organisation?
Schedule a free demo of FMI Works to discover how we can help you centralise and streamline your facilities management processes.
Frequently Asked Questions for Aged Care Facility Management
FMI Works automates compliance tracking aligned to the Aged Care Quality and Safety Commission standards - including scheduled maintenance records, contractor documentation and facility inspection histories - so your site is audit-ready at any time. With automated reminders and centralised records, your team can demonstrate continuous compliance without relying on manual checklists or paper-based systems.
FMI Works centralises all your contractor credentials - including Working with Vulnerable People checks, police clearances, vaccination records and trade licences - with automated alerts when certifications are approaching expiry. No contractor can be approved to access your facility without current, verified documentation, giving you complete confidence in everyone entering your residents' home environment.
Yes - FMI Works provides real-time digital sign-in and sign-out tracking for every contractor visiting your aged care facility, giving your team complete on-site visibility at all times. This creates an accurate, timestamped access log that supports your duty of care responsibilities and provides clear evidence for regulatory reviews and incident investigations.
FMI Works schedules recurring maintenance for all critical resident-facing systems, including nurse call systems, hoists, air conditioning, emergency lighting and bathroom fixtures, ensuring your facility remains safe, comfortable and fully operational. Proactive maintenance reduces the risk of equipment failure that could compromise resident safety or trigger compliance breaches under the Aged Care Act.
FMI Works delivers fully digital site inductions covering resident dignity and privacy, dementia-friendly environment protocols, infection control procedures and emergency evacuation requirements - all completed by contractors before they arrive on-site. Completion records are automatically stored, providing documented evidence that your contractor onboarding process meets the expectations of the Aged Care Quality and Safety Commission.
FMI Works stores all maintenance records, contractor documentation, inspection logs and compliance evidence in one centralised system - making it straightforward to compile audit-ready evidence packs when accreditation assessors arrive. Because records are continuously updated and accessible in real time, your team eliminates the stress and resource drain of last-minute preparation before an audit.
Yes - FMI Works makes it easy for care staff to submit maintenance requests directly, with work orders automatically assigned to the relevant contractor or in-house maintenance team. This ensures facility faults, from a broken hoist to a faulty heating unit, are resolved promptly and documented fully, supporting both resident wellbeing and your compliance obligations.
FMI Works is purpose-built for aged care operators running multiple residential facilities - with a single platform giving executives and regional managers complete visibility across every site, from metropolitan facilities to rural and remote sites. Standardised processes, centralised contractor management and consolidated reporting make managing a large portfolio significantly more efficien
FMI Works maintains a comprehensive asset register covering all equipment across your facility, including beds, pressure care mattresses, mobility aids, kitchen equipment and building infrastructure, with full service histories and upcoming maintenance schedules. This lifecycle visibility supports smarter capital planning decisions and ensures critical assets are always in optimal condition for resident use.
FMI Works includes stakeholder communication tools that keep department teams, operational staff, governing boards and key staff informed of facility updates, maintenance activities and safety improvements. Transparent, consistent communication is increasingly important in the aged care sector - and FMI Works helps operators build confidence and trust with residents, stakeholders and regulators alike.
Smart workflow automations handle routine tasks including maintenance scheduling, credential expiry alerts, work order routing and compliance reminders - freeing your facilities coordinators to focus on the living environment rather than administrative overhead. This is particularly valuable for smaller aged care operators where one person often manages a wide range of facilities responsibilities.
FMI Works tracks and reports on all facilities-related costs - maintenance spend, contractor costs and asset expenditure - providing clear financial data for board reporting, budget forecasting and annual financial statements. With increased government scrutiny of aged care funding and expenditure, centralised financial reporting gives operators the transparency and accountability needed to meet their obligations under the Aged Care Act.
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