How can we help
Please let us know what you need, and one of our team will get back to you promptly
Please let us know what you need, and one of our team will get back to you promptly
FMI Works is cloud-native facilities management software, trusted by thousands of facilities managers across Australia and New Zealand.
This user-friendly platform replaces outdated processes relying on paper or spreadsheets.
Resolution time reduced from typically 3 to 6 weeks, to same day results
Manage work efficiently with clear visibility from the work order dashboard.
Configure standard work orders to automatically assign work to preferred contractors.
Ensure your team meets expectations and KPIs by making sure the right work gets done first.
Gain insight on your facility users experience by sending satisfaction surveys when work is completed.
Smart requests allow any user to raise a request in just a few clicks.
Users can raise requests from anywhere, on any smart device and self-serve status updates at any time.
The user-friendly interface allows any user to raise requests in just a few clicks
Configure standard requests so you’re capturing the information you need, with minimum effort
Schedule maintenance in advance to reduce compliance risk and ensure proactive maintenance practices.
Schedule in future works to auto-generate work orders for recurring tasks at chosen intervals
Schedule in regular maintenance works to extend asset lifecycle.
Ensure you don’t overlook critical maintenance by setting up planned maintenance for critical assets.
Comprehensive asset register enables compliance with asset management best practice
Get your asset data under control, and ensure compliance with asset management frameworks.
Full asset history and information are available when and where you need it with a mobile-optimised platform.
Organise your assets by both location and function to get a clear picture of your asset portfolio.
Manage contractor accreditations, insurances, inductions and on-time completion of work.
Make contractor accreditations and inductions easy, by ensuring you’re only assigning work to compliant tradespeople.
Notify and update contractors about their work through the platform, reducing knowledge silos
Empower contractors to access work orders, upload accreditations and complete inductions anywhere, on any device.
Select and schedule your favourite reports from a comprehensive list of 70+ reports
Scheduled reports can be emailed to relevant stakeholders as frequently as needed.
View all important works, alerts and notifications from the central dashboard.
Broadcast facility-wide updates to proactively inform facility users of emergent interruptions.
FMI Works is built to solve problems faced by facility managers – not to create frustration associated with learning a complicated system. From product research, through to implementation and beyond, our team is with you every step of the way.
We work with you to ensure efficient implementation and are there throughout your journey to digital transformation.
Managing assets with FMI Works takes the pain out of creating accurate reports, quickly.
Obtain the data you need for resourcing requests, feed data through to finance and ensure compliance with health and safety requirements in minutes.
A cloud native product, FMI Works is accessible everywhere, but not by everyone. Built upon Microsoft Azure, FMI Works is protected by some of the most advanced security in the world.
Some of the biggest names in Australia and New Zealand
Keep on top of existing facility management requirements, or level up to a predictive maintenance model, we have solutions to suit organisations at all stages of their journey.
Our success team works with you to define what success looks like for your organisation and set clear goals for your project.
We’ll help you review your processes, and identify, prepare, and add your base data to FMI.
We’ll also guide you in creating your communications plan to your staff and contractors.
Training and resources are provided to key users.
Facility users start raising work requests, facility teams will commence triaging and assigning work orders, and contractors start completing work orders. Users will then be able to see the end-to-end process, from work order request, through to completion.
We review progress with you and ensure next steps are achievable and aligned with the availability of your team.
Our asset management specialists will advise you in setting up your asset register. We’ll also guide you in getting started with planned maintenance so you can start moving into proactive service delivery mode.
Now that you’re using FMI well, we’ll confirm (and celebrate) what has been achieved so far. You’ll meet your Account Manager, and collaborate to set your next set of goals around system adoption and business process improvement.
We’ll set a Quarterly Business Review to review your progress.
Schedule a free demo of FMI Works to discover how we can help you centralise and streamline your facilities management processes.
