FMI Works
FMI Works is cloud-native facilities management software, trusted by thousands of facilities managers across Australia and New Zealand.
This user-friendly platform replaces outdated processes relying on paper or spreadsheets.
- Maintain an up to date asset register, with full asset history
- Access real time data, to make informed decisions
- Plan and schedule future maintenance
- Process work orders and user requests on-the-go
Resolution time reduced from typically 3 to 6 weeks, to same day results
Work orders
Manage work efficiently with clear visibility from the work order dashboard.
Work orders that work for you
Assign work orders, fast
Configure standard work orders to automatically assign work to preferred contractors.
Set work order priorities
Ensure your team meets expectations and KPIs by making sure the right work gets done first.
Understand customer experience
Gain insight on your facility users experience by sending satisfaction surveys when work is completed.
Requests
Smart requests allow any user to raise a request in just a few clicks.
Requests made easy
Accessible
Users can raise requests from anywhere, on any smart device and self-serve status updates at any time.
Simple
The user-friendly interface allows any user to raise requests in just a few clicks
Smart
Configure standard requests so you’re capturing the information you need, with minimum effort
Planned Maintenance
Schedule maintenance in advance to reduce compliance risk and ensure proactive maintenance practices.
Never miss a job
Stay on top of regular maintenance
Schedule in future works to auto-generate work orders for recurring tasks at chosen intervals
Reduce unexpected breakdowns
Schedule in regular maintenance works to extend asset lifecycle.
Manage risk
Ensure you don’t overlook critical maintenance by setting up planned maintenance for critical assets.
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Assets
Comprehensive asset register enables compliance with asset management best practice
Manage your assets
Simple but powerful asset register
Get your asset data under control, and ensure compliance with asset management frameworks.
Accessible asset data
Full asset history and information are available when and where you need it with a mobile-optimised platform.
Set up asset hierarchies
Organise your assets by both location and function to get a clear picture of your asset portfolio.
Contractors
Manage contractor accreditations, insurances, inductions and on-time completion of work.
Contractor compliance made easy
Manage contractor compliance
Make contractor accreditations and inductions easy, by ensuring you’re only assigning work to compliant tradespeople.
Everyone up to date
Notify and update contractors about their work through the platform, reducing knowledge silos
Self-service portal
Empower contractors to access work orders, upload accreditations and complete inductions anywhere, on any device.
Reporting
Select and schedule your favourite reports from a comprehensive list of 70+ reports
Insights to empower
Automate reporting
Scheduled reports can be emailed to relevant stakeholders as frequently as needed.
Information at a glance
View all important works, alerts and notifications from the central dashboard.
Keep facility users informed
Broadcast facility-wide updates to proactively inform facility users of emergent interruptions.
Why our clients use FMI Works
Facility managment experts
FMI Works is built to solve problems faced by facility managers – not to create frustration associated with learning a complicated system. From product research, through to implementation and beyond, our team is with you every step of the way.
We work with you to ensure efficient implementation and are there throughout your journey to digital transformation.
Asset reporting capability
Managing assets with FMI Works takes the pain out of creating accurate reports, quickly.
Obtain the data you need for resourcing requests, feed data through to finance and ensure compliance with health and safety requirements in minutes.
Cloud native facilities management
A cloud native product, FMI Works is accessible everywhere, but not by everyone. Built upon Microsoft Azure, FMI Works is protected by some of the most advanced security in the world.
Trusted by
Some of the biggest names in Australia and New Zealand
Getting started
Keep on top of existing facility management requirements, or level up to a predictive maintenance model, we have solutions to suit organisations at all stages of their journey.
Define success
Our success team works with you to define what success looks like for your organisation and set clear goals for your project.
We’ll help you review your processes, and identify, prepare, and add your base data to FMI.
We’ll also guide you in creating your communications plan to your staff and contractors.
Go live
Training and resources are provided to key users.
Facility users start raising work requests, facility teams will commence triaging and assigning work orders, and contractors start completing work orders. Users will then be able to see the end-to-end process, from work order request, through to completion.
Levelling up
We review progress with you and ensure next steps are achievable and aligned with the availability of your team.
Our asset management specialists will advise you in setting up your asset register. We’ll also guide you in getting started with planned maintenance so you can start moving into proactive service delivery mode.
Building for the future
Now that you’re using FMI well, we’ll confirm (and celebrate) what has been achieved so far. You’ll meet your Account Manager, and collaborate to set your next set of goals around system adoption and business process improvement.
We’ll set a Quarterly Business Review to review your progress.
Latest news and articles
Ready to level up your organisation?
Schedule a free demo of FMI Works to discover how we can help you centralise and streamline your facilities management processes.
