Built for Healthcare Facilities. Designed for Compliance.

Keep your hospital and healthcare facilities audit-ready, always operational, and always proactive.

The Biggest Challenges Facing Healthcare & Hospital Facility Teams

Healthcare and hospital environments demand precision, compliance, and reliability. But many teams are still managing complex operations with fragmented systems and manual processes. From maintaining critical assets to meeting strict regulatory standards, facility managers face constant pressure to deliver safe, efficient, and uninterrupted services.  

Without the right healthcare facility management software, these challenges can lead to increased downtime, compliance risks, and operational inefficiencies.

Many hospitals rely on spreadsheets or siloed tools, making it difficult to manage work orders, track assets, and maintain a clear overview of facility operations.

Healthcare facilities must meet strict regulatory and accreditation standards, but tracking maintenance history and audit trails manually increases risk and administrative burden.

Critical hospital equipment requires proactive maintenance, yet without preventive maintenance software, teams often operate reactively. This can lead to costly disruptions.

With multiple departments and sites, gaining real-time insight into asset performance, maintenance status, and operational efficiency can be a major challenge for healthcare providers.

Streamlined Healthcare Facility Management
That Puts Compliance First

Improve your efficiency and compliance with healthcare facility management software designed to streamline maintenance, manage assets, and save admin time at every touchpoint.

Older woman using a walker being assisted by a caregiver in a bright, spacious hallway.

FMI Works maintains a continuous, timestamped compliance record aligned to Australian and New Zealand regulatory compliance standards and criteria - so your team is audit-ready every day, not just before survey. Eliminate last-minute document scrambles and walk into any accreditation review with complete, verifiable evidence.

Maintain a live, centralised register of every asset across your entire health service - from biomedical equipment to building infrastructure - with condition scores, location, and lifecycle status always up to date. Give facility managers, executives, and boards a single source of truth that eliminates blind spots and supports informed decision-making.

Automated planned preventive maintenance (PPM) schedules keep all clinical and non-clinical assets serviced in line with AS/NZS standards and manufacturer requirements. Reactive and corrective jobs are logged, tracked, and closed with a full audit trail from first report to resolution.

FMI Works centralises contractor pre-qualification, inductions, verification, and permits to work - ensuring every third-party worker on your site meets your governance requirements before they lift a tool. Real-time job tracking and digital sign-off records give facilities managers complete accountability from mobilisation to completion.

Configurable dashboards and scheduled reports give CEOs, CFOs, and health service boards clear, real-time visibility over maintenance performance, compliance status, and asset risk - presented in plain language without needing to interrogate raw data. Demonstrate due diligence to funders, government health departments, and regulators with exportable, professionally formatted reports at the click of a button.

FMI Works supports compliance with state and territory health infrastructure policies, alongside national standards. Keep your compliance posture current as regulatory requirements evolve, with configurable frameworks that adapt to your jurisdiction.

Dedicated assets, equipment registers and service records help teams in Australian hospitals meet all obligations and demonstrate safe device lifecycle management under. Reduce risk, extend asset life, and give clinical staff confidence that the equipment they rely on is safe, calibrated, and current.

Scheduled maintenance programs built into FMI Works ensure essential systems are tested and serviced on time in line with standards and requirements. Automatic reminders, mobile task sign-off, and compliance certificates keep your essential services record complete and defensible.

Asset condition data and remaining useful life projections from FMI Works give health service executives and facility planners the evidence base they need to justify capital replacement submissions to statehealth departments and treasury. Replace reactive, gut-feel planning with a structured, data-driven asset investment pipeline that satisfies government funding frameworks.

A simple self-service portal lets clinical, nursing, and administrative staff log facilities issues directly - from infection control concerns to equipment faults - ensuring nothing falls through the cracks. Every request is tracked, prioritised, and resolved with a documented history that supports standard safety governance obligations.

Man and woman reviewing documents on a clipboard together in a modern office.
5,800+
Buildings Managed
1.85M+
Work Orders Sent
328K+
Assets Managed
100K+
Platform Users

Our Customers

Discover the organisations and facility teams using our solutions everyday.

Lean operations needs software, if there's any chance of meeting compliance requirements. It helps me sleep better at night knowing everything is under control.

Kel Oswin
,
Support Services Manager
Beaufort and Skipton Health Service

Our staff have reported that the FMI Works system is easy enough to use, that it hasn’t required any training at all.

Tim Dallas
,
Facilities Manager
Malaghan Institute for Medical Research

Since moving to FMI, planned maintenance has gone from something that was really difficult, to being really simple and efficient.

Robert Larsen
,
Facilities Manager
Mercy Hospital Dunedin

Ready to get started with FMI Works?

Speak to our dedicated team of experts and find out how we can help.

Seamlessly Integrate with Your Existing Stack

Break down your data siloes for good.

Our APIs and Integrations make it simple to connect with the tools your hospital + healthcare facility team already uses. Maximise efficiency and reduce double-handling of data.

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    Integrate work order management with existing ERP, IoT, or building automation systems.

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    Synchronise your asset and facilities management with accounting, inventory, and HR systems.

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    Enable digital work order system data to feed dashboards, reporting tools, and mobile applications.

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    Link your new and existing contractor records, invoicing and routine service schedules.

Real Stories. Real Results.

See how facilities teams use the FMI platform to solve challenges and drive results.

The George Centre

Explore how The George Centre ensure complete compliance with medical facility regulations by leveraging FMI Works.

Racing Queensland

Read about how Racing Queensland uses FMI to keep on top of contractor management.

Pulteney Grammar School

Discover how Pulteney Grammar School transformed their facilities management, and brought their teaching staff on the journey with them.

Hobart City Mission

Learn how Hobart City Mission maintain full visibilty over their assets and compliance obligations with FMI Works.

Grampians Health

Discover how Grampians Health took a practical approach to improving FM processes and cleaning up their data.

Manukau Institute of Technology

Read how MIT implemented our asset lifecycle management solution to provide a better campus experience.

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Built for Healthcare Security, Designed for Compliance.

Safeguard patient, asset, and operational data with a secure platform that supports strict healthcare regulations and audit-ready reporting in seconds.

All data is encrypted at rest using 256-bit AES, and in transit via TLS 1.2 securely - via Azure Key Vault.

Point-in-time recovery up to 30 days, plus monthly long-term backups retained for 6 months.

MFA, SSOcompatibility, and robust password policies keep your accounts protected.

All data stores, including databases and file storage, are encrypted at rest and accessible only via HTTPS.

Your data is stored in Australian data centres by default, remaining your property at all times.

Ready to level up your organisation?

Schedule a free demo of FMI Works to discover how we can help you centralise and streamline your facilities management processes.

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Frequently Asked Questions for Healthcare FM

FMI Works automates compliance tracking across full accreditation standards, infection control requirements and reporting obligations - with scheduled reminders, real-time documentation and audit-ready records always on hand. Your facilities team can demonstrate compliance at any point without last-minute preparation, reducing risk ahead of unannounced inspections or accreditation reviews.

Yes - FMI Works provides digital contractor sign-in and sign-out tracking with real-time visibility across wards, theatres, sterilisation units and restricted clinical zones. Every contractor access event is logged automatically, giving your team a complete on-site record and supporting your duty of care obligations under WHS legislation.

FMI Works allows you to schedule recurring preventative maintenance for all clinical and building assets - including imaging equipment, sterilisers, emergency power systems and HVAC - ensuring no service interval is missed. Automated reminders notify your team and relevant contractors well in advance, reducing the risk of equipment failure and unplanned clinical downtime.

FMI Works centralises all contractor credentials - including trade licences, immunisation records, police checks and public liability insurance - in one secure system with automated expiry alerts. This ensures your health facility only engages verified, compliant contractors and eliminates the risk of lapsed documentation going unnoticed.

Absolutely. FMI Works is built for health networks operating across multiple campuses - from central metropolitan area hospitals to regional health services and community health centres - with a single centralised dashboard giving network-wide visibility. Facilities directors can monitor maintenance performance, compliance status and contractor activity across every site without switching between systems.

FMI Works delivers fully digital site inductions that contractors complete before arriving on-site - covering infection control protocols, patient privacy requirements, emergency procedures and site-specific safety obligations. Completion is automatically recorded, giving your facilities team documented evidence that every contractor has met your facility's safety requirements prior to commencing work.

Yes - FMI Works makes it simple for clinical and administrative staff to log maintenance requests directly, with work orders automatically routed to the right contractor or in-house technician. Requestors receive status updates throughout the process, reducing follow-up calls and keeping clinical environments operational with minimal disruption.

FMI Works maintains a complete register of every facility asset - from patient lifts and nurse call systems to building infrastructure - with full service histories, warranty data and upcoming maintenance schedules. This lifecycle visibility helps health facility managers make informed decisions about repair versus replacement, protecting capital investment and patient safety outcomes.

FMI Works features real-time dashboards and customisable reports covering maintenance KPIs, compliance status, contractor performance and facilities expenditure - all presented in a format suitable for executive teams, boards and hospital operations committees. Reports can be generated on demand, making it straightforward to meet governance and transparency requirements across your health network.

FMI Works supports seamless data integrations with your existing hospital management, finance and HR systems - creating a unified, real-time data workflow that eliminates double-handling and reduces administrative burden on your facilities team. This makes it straightforward to connect facilities data with broader operational reporting across your health organisation.

Smart workflow automations handle routine tasks, including maintenance scheduling, compliance reminders, contractor notifications and work order routing, so your facilities team spends less time on manual admin and more time on the operational priorities that directly impact patient care environments. Customisable templates can be tailored to your hospital's specific processes, further reducing the time spent on reporting and documentation.

FMI Works is a portable web app accessible from any device - meaning your facilities and maintenance staff can log work orders, check asset records and update compliance documentation from anywhere across the campus without returning to a workstation. This is particularly valuable in large hospital precincts where teams are constantly moving between buildings, wards, labs and critical care rooms.