Facilities Management in Retail & Hospitality

Facility managers in both the retail and hospitality sectors are faced with the challenge of ensuring customer facing areas are up to par, whilst up against the pressure of constant traffic through the facility.

Thanks to the COVID-19 pandemic, the rules of the game have significantly changed for the retail and hospitality sector. In addition to dealing with large volumes of transient traffic, facility managers must manage the behaviour of that traffic in line with public health guidelines.

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Additionally, with the rise of online ordering, facility managers must ensure the safe and effective operating of distribution points.

These are some of the reasons that some of the biggest names in retail and hospitality trust FMI Works to support their facility managers.

Manage work orders and maintenance requests in one place

For businesses with large venues, or multiple locations, it can be difficult to manage the numerous requests flooding in. With FMI Works, facility managers are able to have a single source of truth, to manage all work orders, and view maintenance requests.

Within the FMI Works platform, send status updates to stakeholders, to keep them in the loop with their request. Less time dealing with enquiries means more time spent resolving issues.

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Full visibility over assets and their lifecycle

For retail and hospitality, a huge portion of the total value of the business comes in the form of assets.

Comprehensive implementation of FMI Works allows you to have full visibility over all assets at a glance. Use this data to predict asset lifecycles and necessary points of intervention.

Reduce downtime and service interruptions with preventative maintenance, made possible with a comprehensive asset register and logged work orders.

Scalability and accessibility

As you look to open new venues or expand existing ones, create a scalable approach to managing assets. Our consultants will work with you to create processes that can be scaled up to meet increasing demands.

As your business grows, so too does your asset fleet, and the number of stakeholders involved in procurement. A clear picture of your assets, hosted securely in the cloud, means your team have access to the information they need, when they need it.

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Ready to level up your organisation?

Schedule a free demo of FMI Works to discover how we can help you centralise and streamline your facilities management processes.

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