FMI Works schedules preventative maintenance for all critical systems - including HVAC, refrigeration, escalators, POS infrastructure and lighting - ensuring faults are addressed before they cause unplanned downtime during trading hours. For retail operators and shopping centre managers, reducing reactive maintenance directly protects revenue, tenant relationships and the customer experience.

Yes - FMI Works is designed for multi-site retail and hospitality operators, giving national heads of property, operations managers and facilities teams a single platform to oversee maintenance, assets and contractors across every venue. Whether you're managing five hotels or fifty retail stores, FMI Works provides the centralised visibility needed to operate efficiently at scale.

FMI Works automates food safety inspection schedules, commercial kitchen equipment maintenance and documentation required for compliance with the Australia New Zealand Food Standards Code and local council health regulations. With audit-ready records always on hand, your hospitality venue is prepared for environmental health officer inspections at any time - without the usual scramble.

FMI Works provides a simple, mobile-friendly interface that allows retail floor staff, venue managers and hotel operations teams to log maintenance faults on the spot - from a broken fitting in a change room to a faulty commercial exhaust fan. Work orders are automatically routed to the right contractor or in-house team, with real-time status tracking from submission through to sign-off.

FMI Works centralises all contractor details, trade licences, public liability insurance, induction records and site approvals - so your property and operations teams always know which contractors are approved, current and available across your retail or hospitality portfolio. Onboarding a new trade takes minutes, not days, and automated expiry alerts ensure credentials never lapse unnoticed.

FMI Works centralises all facilities-related expenditure - including contractor costs, maintenance spend and asset-related expenses - with reporting tools that allow property directors and CFOs to track spend by site, category or cost centre. This financial visibility supports budget forecasting, lease outgoing reconciliations and capital expenditure planning across your entire property portfolio.

FMI Works is a fully portable web app, accessible from any smartphone or tablet so your venue managers and facilities staff can log issues, check work order status and review contractor records from anywhere across the venue without being tied to a back-office workstation. This is especially valuable in large retail precincts and hotels where facilities teams are constantly on the move.

FMI Works smart workflow automations handle recurring maintenance scheduling, contractor credential reminders, compliance notifications and work order routing - significantly reducing the manual admin burden on retail and hospitality facilities teams. For high-volume operators managing multiple venues, automation frees up team capacity that can be redirected to delivering a better guest and customer experience.

FMI Works maintains a complete asset register covering all venue equipment - from commercial kitchen appliances and HVAC units to fit-out fixtures, signage and audio-visual systems - with full service histories and upcoming maintenance schedules. This visibility helps property and facilities teams plan replacement cycles proactively, protecting the significant capital investment in your retail or hospitality fit-out.

FMI Works supports seamless data integrations with existing finance, data management and ERP systems - creating a unified, real-time data workflow that eliminates double-handling and connects facilities data with broader business reporting. For retail groups and hotel operators already using platforms like LinkSafe, Salesforce, Xero, MYOB or Oracle, FMI Works is designed to complement and enhance your existing technology stack.