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Racing Through Onboarding
The Racing Queensland facilities team were off to the races within weeks, thanks to world-class support.
Within a few months, the facilities team had all their contractors and facility users, actively using FMI.
When Racing Queensland decided to adopt a facilities management software solution to reduce business risk and pressure on key team members, FMI Works was a clear favourite.
“I already understood FMI, and I knew it was a really good program to work with.” Facilities Services and Project Administrator at Racing Queensland, Melanie Bishop explained.
“We had no challenges getting up and running, the team were fantastic right from the start, from sales to our project team and now our account manager. The project team were so easy to work with, extremely responsive and took the time to explain things in detail, which helped us avoid any problems in induction.”
“Once we went live, work orders were rolled out across the business pretty much straight away, we didn’t experience any resistance. The feedback has been that it is so easy compared to what they’ve had to do previously, it’s just so simple.”
An easy onboarding
Thanks to a simple solution and world class support, the solutions implementation was a success straight out of the gate.
The client onboarded quickly, thanks to:
A highly responsive and thorough project team
Dedicated account management to support ongoing success
Simplified process for facility users and contractors
Within a few months most had adopted the process, and began using the system
Get started today
Get up and running with FMI Works within weeks thanks to our world-class support and experienced onboarding team.
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