Your Facilities Data, Connected to Everything That Matters
Break down your data siloes for good. Robust, secure APIs give you the flexibility to integrate FMI Works with the systems your team already relies on.
APIs Built for Real Integration Challenges
If you’re juggling disconnected finance, operations and enterprise systems, you know how quickly manual work, data gaps, and reconciliation delays add up. Our APIs make it simple to connect with the tools your team already use.
FMI Works provides APIs built on RESTful principles and OpenAPI specification, with a reliable, predictable foundation for building integrations. Our approach is to give you the flexibility you need when integrating with other core solutions.
Always-accurate, real-time data: Connect your operational and financial platforms to maintain a single source of truth, with live visibility across your entire data ecosystem.
Reduce manual data re-entry: Data flows automatically between systems, freeing your team from time-consuming duplicate entry and reducing human error.
Effortless built-in compliance: Automated audit trails and compliance checks run in the background, so you stay audit-ready.
Open. Flexible. Built to Connect.
Reduce manual processes, connect your core systems, and give your facilities team real-time access to the data they need. FMI’s APIs make it possible. Speak to our team to upgrade today!
Our Integrations
FMI’s APIs cover a wide range of operational data across two tiers.
Basic APIs, available on Enhanced and Premium Plans, include Work Orders, Contacts, Locations, Planned Maintenance, Vendors, Projects, and more. Explore our Help Centre page Introduction to APIs for more info.
Advanced APIs, available on the Premium Plan, include Invoices, Distributions, and Work Order Costs for organisations that need deeper integration with financial and reporting systems.
FMI Works can connect with a number of existing platform, including (but not limited to):
IBM Maximo: Enterprise asset management and maintenance operations at scale.
Technology One (TechOne): Integrated ERP covering finance, HR, and procurement.
LinkSafe: Contractor compliance, site access, and workforce safety management.
Salesforce: Customer relationship management and service request workflows.
MYOB: Accounting, invoicing, and financial management for business.
SharePoint: Document management and team collaboration across the organisation.
Sage: Accounting, payroll, and financial operations for growing businesses.
Xero: Cloud-based accounting, invoicing, and financial reporting.
Outlook: Email, calendar, and task coordination across teams.
Continia: Automated invoice processing and financial document management.
Oracle: Enterprise finance, procurement, and operations management.
SAP: Global ERP covering finance, logistics, and supply chain.
Epicor: Industry-focused ERP for manufacturing and distribution operations.
Slack: Real-time team messaging and workflow notifications.
Workday: Cloud-based HR, payroll, and workforce management.
Microsoft Teams: Unified communication, collaboration, and file sharing.
A Developer-First API Experience
Our APIs are designed to be easy to work with. From interactive documentation to consistent data patterns, every aspect of the API experience is built to reduce integration effort and give developers the clarity they need to build reliable connections.
All API communication runs over HTTPS, providing encrypted, secure data transfer between your systems and FMI Works and protecting against unauthorised access.
APIs are documented using the OpenAPI standard and accessible through a Swagger interface where developers can explore endpoints, review parameters, and run test requests directly in the browser.
Consistent query patterns across all endpoints make it straightforward to filter, sort, and page through data, reducing the custom logic developers need to write and maintain.
FMI Works follows the RFC7807 standard for error responses, delivering structured, meaningful error details that help developers quickly identify and resolve integration issues.
Ready to get started with FMI Works?
Speak to our dedicated team of experts and find out how we can help.
Built to Perform, Backed by SLA
Our APIs are covered under the same Service Level Agreement as the FMI Works platform. That means the same reliability, availability, and performance commitments apply to every API call your systems make.
The infrastructure behind FMI’s APIs is built to scale dynamically, handling usage spikes and growth without compromising availability or response times.
APIs are optimised for fast and efficient data retrieval. Performance is continuously monitored and maintained within SLA commitments, ensuring responsiveness during both standard and peak usage periods.
FMI Works uses semantic versioning and prioritises backward compatibility in updates. When APIs are retired, customers receive advance notice and sufficient time to plan and execute any required migration.
A sandbox environment is available on request, providing a safe space to build and test integrations without risk to your live FMI Works data.
Our Customers
Discover the organisations and facility teams using our solutions everyday.
Real Stories. Real Results.
See how facilities teams use the FMI platform to solve challenges and drive results.
Data Security & Compliance
When you integrate FMI Works with other systems, your data remains protected at every step.
All data is encrypted at rest using 256-bit AES, and in transit via TLS 1.2, all securely via Azure Key Vault.
Point-in-time recovery up to 30 days, plus monthly long-term backups retained for 6 months.
MFA, SSO compatibility, and robust password policies keep your accounts protected.
All data stores, including databases and file storage, are encrypted at rest and accessible only via HTTPS.
Your data is stored in Australian data centres by default, remaining your property at all times.
Ready to level up your organisation?
Schedule a free demo of FMI Works to discover how we can help you centralise and streamline your facilities management processes.
Frequently Asked Questions
FMI APIs are built on RESTful principles, providing a standardised, scalable, and widely supported interface that makes it straightforward for your organisation and its technical teams to connect FMI Works with other systems.
FMI's APIs can be used to integrate FMI Works with a wide range of core business systems - such as finance, procurement, and booking platforms - automating data exchange across your organisation to reduce manual processes and operational silos.
Basic APIs covering Work Orders, Locations, Contacts, Planned Maintenance, and other core areas are available on the Enhanced, and Premium Plans. Advanced APIs including Invoices, Work Order Costs, and Distributions are available on the Premium Plan. If you’re unsure what plan you’re on, please feel free to reach out to our Support team!
Yes. Designing, building, and maintaining the integration is the responsibility of the customer, working with a system integrator or internal IT team. FMI provides the API access and documentation to support that process.
API access is licensed as a paid add-on to the core FMI Works package. Your FMI account manager can provide details on access, set-up and associated costs based on your plan – contact our Support team for more information.
API documentation is available through the OpenAPI specification at your organisation's FMI Works URL. The Swagger interface provides interactive documentation including parameters, example requests and responses, and authentication details.
FMI APIs use HTTPS encryption for all communication, role-based access controls aligned with the application's security model, and industry-standard authentication mechanisms. Data is protected both in transit and at rest.
Yes. FMI Works APIs are core to the web application and are covered under the same SLA as the FMI Works platform, including the same availability, performance, and reliability commitments.
Yes. Your system administrator can use the Swagger interface with your existing application login to test API calls directly in your browser. A separate sandbox environment is also available on request for testing without interacting with live data.
FMI follows semantic versioning principles and designs updates to be backward compatible wherever possible. Customers are given advance notice before any API version is retired, allowing time to assess impact and plan for migration.
Absolutely. FMI can support your integration in two ways: we can develop the integration on your behalf, or work collaboratively alongside you or your system integrator to guide the design and build. We provide full API access and documentation, and are happy to discuss your specific integration scenario to determine the best approach for your needs.
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