Community Facilities That Are Safe, Maintained and Valued.

Facilities should support your mission, not drain your budget. Plan better, spend smarter and deliver more.

The Biggest Challenges Facing Councils & Non-Profit Facility Teams

Councils and non-profit organisations are responsible for maintaining a wide range of public and community facilities - often with limited budgets and increasing community expectations. From managing public assets to ensuring compliance and transparency, facility teams must balance efficiency with accountability.  

Without effective facility management software tailored for councils and non-profits, these challenges can lead to rising costs, inefficiencies, and reduced service quality.

Councils and non-profits oversee everything from community centres to infrastructure assets, making it difficult to track maintenance and performance without a centralised system.

Limited funding requires teams to maximise asset lifespan and reduce unnecessary spending, which is challenging without clear visibility and planning tools.

Public sector and non-profit organisations must meet strict regulatory and reporting requirements. Manual processes increase the risk of errors and audit issues.

Without a unified platform, it’s difficult to monitor work orders, asset conditions, and service delivery across multiple facilities and locations.

Centralised, Cost-Effective, Compliant Facility Management for Public + Non-Profit Sectors

Ensure responsible stewardship of every asset, delivered by data. Simplify operations across your council, community and not-for-profit facilities. Automate maintenance, improve reporting, and gain visibility into all assets and locations.

Modern indoor lounge area with people working and conversing at tables and desks near tall floor-to-ceiling windows.

Oversee every council-owned facility from libraries and community halls to depots and park shelters, within a single, centralised platform that eliminates siloed information and manual spreadsheets.

Automate compliance tracking against Local Government Act obligations, WHS requirements and ACNC standards, with up-to-date records always accessible for external audits and rate payer reporting.

Plan and schedule preventative maintenance across community infrastructure - reducing costly reactive repairs, extending asset lifespan and demonstrating responsible stewardship of public funds.

Generate clear, plain-language reports on facilities performance, maintenance spend and asset condition - giving councillors, board members and stakeholders the transparency they expect.

Centralise all contractor licences, insurances and induction records, ensuring your council or organisation only engages approved, fully verified trades across every community facility and worksite.

Track and report on all facilities-related costs against operational and capital budgets, supporting annual financial reporting, grant acquittals and long-term asset management planning.

Keep operations groups, volunteer teams and key stakeholders informed of facility updates, maintenance closures and service changes - building trust through consistent, timely communication.

Automate routine work order scheduling, maintenance reminders and contractor notifications - freeing up lean council facilities teams and NFP coordinators to focus on higher-value community outcomes.

Integrate seamlessly with your council's existing finance, HR and asset management systems - creating a unified, real-time data workflow that eliminates double-handling and reduces administrative overhead.

Build and maintain a comprehensive register of every council or organisation-owned asset, from community buildings and plant equipment to playground infrastructure, with full lifecycle tracking and condition data.

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5,800+
Buildings Managed
1.85M+
Work Orders Sent
328K+
Assets Managed
100K+
Platform Users

Our Customers

Discover the organisations and facility teams using our solutions everyday.

malaghan institute of medical research logoAllevia Hospitalsthe george centre logonextsense logomoyne health services logouniversity of southern queensland logohobart city mission logost vincents health australia logonational gallery of australia logoroshana care group logoracing queensland logoroyal freemasons logobeaufort & skipton health services logorostrevor college logomercy hospital logonata logouniversity of wollongong australia logovictoria university of wellington logoeurobodalla shire council logocharles darwin university logodelaware northgrampians healthgirl guides australia queensland logoHealthecare Logothe y logowestern district health service logoRegis Aged Care Logovacca logohunter medical research institute logoswinburne university logo

With FMI, we are better able to evaluate real contractor performance, based on set benchmarks and KPIs.

Nadia Zeini
,
Facilities Manager
Hobart City Mission

FMI Works seems to have a far higher level of maturity and robustness, compared to some of the other solutions we looked at.

Cameron Lamb
,
National Facilities and WHS Manager
NATA

With FMI Works, we've been able to track exactly what work is happening, when, and where, from one place.

FMI Client
,
General Manager
Non-Profit Customer

Ready to get started with FMI Works?

Speak to our dedicated team of experts and find out how we can help.

Smarter Asset Management for Local Councils,
Community Facilities & Infrastructure

FMI Works for Councils

Local councils manage extensive infrastructure networks, community facilities, public assets, and long-term capital programs that require accurate planning and reporting. FMI Works helps councils improve asset visibility, streamline maintenance operations, and support compliance with Integrated Planning and Reporting (IP&R) frameworks and Long-Term Asset Management Plans (LTAMP).

Compliance & Risk Management

Maintain audit trails, inspection records, safety activities, and statutory obligations. Support Integrated Planning and Reporting (IP&R) activities with centralised operational data, as well as Long-Term Asset Management Planning (LTAMP).

Contractor & Field Operations Management

Coordinate your internal teams and external service providers in one place. Track all maintenance requests, job completion status, and contractor performance to improve efficiency.

Community Facilities Management

Manage maintenance across libraries, community centres, sports facilities, depots, parks amenities, and public buildings. Schedule inspections and preventative maintenance activities to ensure service continuity.

Non-Profit Facility Software for Governance,
Maintenance & Operational Visibility

FMI Works for Not-for-Profits (NFPs)

Non-profit organisations often manage limited resources while balancing compliance obligations, community service delivery, facilities, and funded programs. FMI Works helps organisations streamline maintenance, improve asset oversight, and support reporting requirements linked to grants, governance, and operational performance.

ACNC Compliance & Governance Support

Support complete ACNC compliance readiness and organisational transparency. Centralise your reporting, records and documentation processes  with improved visibility and audit readiness.

Grant Acquittal & Spend Management

Improve your facility evidence collection and reporting for grant acquittal requirements. Track funded projects, maintenance activities, facility asset upgrades, and program delivery outcomes for grant-funded assets.

Facility, Asset & Maintenance Management

Manage community facilities, offices, outreach locations, and shared-use assets across your all sites. Schedule your preventative maintenance, work orders, inspections, and contractor activities from one platform.

Real Stories. Real Results.

See how facilities teams use the FMI platform to solve challenges and drive results.

Colac Area Health

Discover how Colac Area Health reduces AMAF compliance reporting time from 1.5 days to minutes with FMI Works.

The George Centre

4 brand-new hospital sites. Paperless from day one. Compliant and audit-ready with FMI Works.

Racing Queensland

15 sites. 115+ clubs. One system. Racing Queensland backs FMI Works.

Malaghan Institute of Medical Research

170+ facility users adopted FMI Works overnight. Zero training needed.

Pulteney Grammar School

One campus. Hundreds of users. Zero lost requests. Powered by FMI Works.

Hobart City Mission

4,500+ community members supported over 35 sites. Now with the FM systems to match.

NATA

Five sites. One system. Smarter decisions - powered by FMI Works.

Beaufort and Skipton Health Service

Audit-ready in 45 minutes. Supported by FMI Works.

Mercy Hospital

8 weeks. Cloud-ready. 40%+ staff on board from day one.

Grampians Health

7,000+ Staff. Better data. Smarter maintenance. Healthcare closer to home.

Te Whatu Ora Southern

Better data. Fewer failures. Better care. Explore smarter healthcare with Te Whatu Ora Southern.

Manukau Institute of Technology

11,000+ students. 7 campuses. 59 buildings. 2040+ facility assets. One source of truth across the board.

Brightwater Care Group

28 properties. 160+ active trades. An 8-person services team. Seamlessly managed with FMI Works.

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Seamlessly Integrate with Your Existing Stack

Break down your data siloes for good.

Our APIs and Integrations make it simple to connect with the tools your facility team already uses. Maximise efficiency and reduce double-handling of data.

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    Integrate work order management with existing ERP, IoT, or building automation systems.

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    Synchronise your asset and facilities management with accounting, inventory, and HR systems.

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    Enable digital work order system data to feed dashboards, reporting tools, and mobile applications.

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    Link your new and existing contractor records, invoicing and routine service schedules.

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Secure & Transparent Facility Data Systems for Public Sector Compliance

Maintain transparency, safeguard sensitive information, and meet regulatory obligations with a platform built for public sector needs.

All data is encrypted at rest using 256-bit AES and in transit via TLS 1.2, via Azure Key Vault.

Point-in-time recovery up to 30 days, plus monthly long-term backups retained for 6 months.

MFA, SSO compatibility, and robust password policies keep your accounts protected.

All data stores, including databases and file storage, are encrypted at rest and accessible only via HTTPS.

Your data is stored in Australian data centres by default, remaining your property at all times.

Ready to level up your organisation?

Schedule a free demo of FMI Works to discover how we can help you centralise and streamline your facilities management processes.

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Frequently Asked Questions for Council + Non-Profit FM Teams

FMI Works automates compliance tracking aligned to Local Government Act requirements, WHS obligations and state-based building and safety regulations - with centralised documentation, scheduled reminders and audit-ready records always accessible. Whether you're preparing for a state government review, an internal audit or a routine compliance check, your council's facilities team is always prepared without last-minute effort.

Yes - FMI Works maintains a comprehensive register of all council-owned assets from libraries, community halls and depots to park shelters, playgrounds and road infrastructure equipment, with full lifecycle tracking, maintenance histories and condition data. This gives asset managers and directors of infrastructure the visibility needed to make informed renewal and capital works decisions aligned to your council's Long Term Asset Management Plan.

FMI Works centralises management of all council-owned and operated facilities such as community centres, depots, aquatic centres, libraries, childcare centres and administrative buildings - within a single, unified platform. Directors of assets and facilities, property managers and operations teams gain real-time visibility across every site, eliminating siloed spreadsheets and fragmented communication between departments.

FMI Works schedules recurring maintenance across all community infrastructure, reducing costly reactive repairs, extending asset lifespans and demonstrating responsible stewardship of ratepayer funds. For councils operating under budget pressure, a proactive maintenance programme consistently delivers better value than unplanned emergency repairs, and FMI Works makes it easy to evidence that value to elected members and the community.

FMI Works helps not-for-profit organisations maintain the facilities documentation, compliance records and financial reporting required to meet Australian Charities and Not-for-profits Commission (ACNC) obligations and board governance expectations. Centralised records and automated compliance tracking reduce the burden on lean NFP teams, ensuring your organisation can demonstrate responsible management of donated funds and charitable assets.

FMI Works centralises all contractor details, trade licences, public liability insurance, induction records and site approvals - ensuring your council only engages verified, compliant trades across every facility and worksite. Automated expiry alerts and digital sign-in tracking give your procurement and facilities teams full confidence in contractor compliance, reducing the risk of liability and non-conformance findings during audits.

FMI Works tracks and reports on all facilities-related expenditure, such as maintenance costs, contractor spend and asset-related costs, against operational and capital budgets, with reporting tools tailored for council financial governance requirements. Clear, accurate facilities cost data supports annual financial statements, integrated planning and reporting obligations, and councillor briefings on infrastructure and asset performance.

FMI Works supports seamless data integrations with existing council finance, HR, asset management and customer request management systems, creating a unified, real-time data workflow that connects facilities data with broader council operations. Whether your council uses Technology One, LinkSafe or another platform, FMI Works is designed to integrate with your existing technology environment.

Get in Touch

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